Frequently Asked Questions
Everything you need to know about shopping at Rezoni.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do your electronics come with a warranty?
Yes, all products purchased from Rezoni include a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened items?
We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, accessories, and documentation to be eligible for a full refund.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products on Rezoni brand new or refurbished?
Unless clearly labeled as 'Certified Refurbished' in the product title, all electronics sold on our store are 100% brand new and factory sealed.